Photo of Senator Slossberg.

State Senator

Gayle Slossberg

Representing Milford, Orange, West Haven & Woodbridge

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Slossberg Honors YNHH Rehabilitation and Wellness Center at Milford Hospital for Outstanding Patient Care

YNHH Rehabilitation and Wellness Center in Milford received the 2017 Press Ganey Guardian of Excellence Award

photo of Senator Slossberg with YNHH staff.

MILFORD, CT—State Senator Gayle Slossberg (D-Milford) presented a state citation to the staff and administration of Yale New Haven Health (YNHH) at Milford hospital in recognition of their award-winning customer services. The YNHH Rehabilitation and Wellness Center at Milford Hospital recently earned national recognition for outstanding patient experience and were presented with the 2017 Press Ganey Guardian of Excellence Award.

The Rehabilitation and Wellness Center is a 24-bed space YNHH leases from Milford Hospital. The center received the Press Ganey award for achieving patient satisfaction scores above the 95th percentile each month during fiscal year 2017.

“Rehabilitative care can change a person’s life, particularly when patients are given the kind of personalized, one-on-one care offered by the YNHH Rehabilitation and Wellness Center at Milford Hospital. The center’s staff has gone above and beyond to ensure their patients have a great experience,” said Senator Gayle Slossberg. “The work done at the Rehabilitation and Wellness center is deserving of the national recognition it has received for superb treatment and customer service. Milford and the surrounding communities are proud of the great work being done by Yale and Milford Hospital. I applaud the incredible staff at the YNHH Rehabilitation and Wellness Center for their dedication to the health and well-being of Connecticut’s residents.”

“Just over 3 years ago, our institutions came together with a common goal—to develop a creative partnership to provide and sustain quality and efficient healthcare in Milford” said Joseph Pelaccia, President & CEO of Milford Hospital. “We have recently celebrated the 2nd Anniversary of the Yale New Haven Rehabilitation and Wellness Center at Milford Hospital and today we are pleased to publicly commend and thank all of the staff from both of our institutions who have worked tirelessly together to achieve the Press Ganey Guardian of Excellence in patient experience award.”

The citation states that:

“The Connecticut General Assembly offers its sincerest congratulations to Yale New Haven Hospital’s Rehabilitation and Wellness Center in recognition of being honored with the2017 Press Ganey Guardian of Excellence Award. We applaud your exceptional leadership and unwavering commitment to patient care. Your dedication to one-on-one patient health and well-being is a model for all others to emulate. Thank you for your outstanding contribution and congratulations on this tremendous accomplishment”

The Rehabilitation and Wellness Center has been located in Milford Hospital for just over two years. The center is unique in that it provides one-on-one care to patients, helping them recover from neurological disorders, trauma, limb loss, joint replacements and other serious conditions. The specialized care patients receive from physical therapists, nurses and other medical professionals at the center helps them manage their health and even re-learn how to walk.

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